Contaminated Marie Callender's Pot Pie
Some may call it a rant, but a recent event involving a frozen Marie Callender's Chicken pot pie made me feel that this issue needed to be addressed.
Now, as far as I know the process is such that contamination by foreign matter is nearly a non-issue, but as you know, no system is perfect when humans are involved.
The contamination in this case is a human hair. Clean, sweaty, coated in Who Knows What?
A rather long and dark human hair, sealed inside the pie like a Crackerjack prize. Gross.
I contacted ConAgra, the parent company of the Marie Callender's brand. I have yet to hear a reply from their Customer Service dept. Not sure what to expect from them, but my primary question was, "How does something like this happen?"
I've spent nearly half of my working life in production, and I know the basics of a sterile line job. This is why the human hair in my food is such a mystery that I would like to solve.
Obviously, the food was inedible at that point and had to be thrown out.
We buy a few of this type each week because it's an easy meal that the granddaughter can make for herself. I am as yet undecided about whether or not to buy in the future, but for now we will not be putting any Marie Callender's in the shopping cart.
I would like to hear from any of you who may have had a similar experience.
JB.
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